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refund-policy
Welcome to ace!
These terms and conditions outline the rules and regulations for the use of ace's Website, located at ace.com.
By accessing this website, we assume you accept these terms and conditions. Do not continue to use ace if you do not agree to take all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement, and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refer to you, the person logging onto this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refer to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of the provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to the same.
Refund Policy
We strive to ensure your satisfaction with our services. If you are not entirely satisfied with your purchase, we offer a refund under the following conditions:
- The refund request is made within 30 days of the original purchase date.
- The product or service is in its original condition.
- Any digital products or services have not been downloaded or used.
To initiate a refund, please contact our customer support team with your order details. Refunds will be processed to the original payment method.